What have we learned about performance management?March 01, 2010
How new managers become successful managers
Most new managers get very little initial training about how to manage. Generally new managers are promoted or selected for the role because of their excellent technical or professional expertise. It is assumed therefore that they will also be expert at people management.
This book fills the "people management" learning gap for new managers. Here is your complete "How to" for both managing and leading. Learn how to best manage your boss, your people and yourself in the all important first management role. The book covers hiring, motivating, delegating, influencing, managing time, firing – in fact everything you will need to know and learn about leading and managing.
Although written for the new manager, this book has so many tips, tools and techniques that it will be an invaluable resource for managers at all levels.
"What To Do When You Become The Boss" is launched in China.
Business Executive Mgazine - "Best books"
Service is the key to survival in today’s climate
Tough times call for tough training